Every important email gets a clear next step.

See how Konevo turns customer email into review-ready replies, actionable tasks, and considerate follow-ups.

DEMO CONFIGURATION

Guidance that stays grounded in the customer conversation.

The same shared context guides every workflow, while email and task rules keep each outcome useful and consistent.

General context: Northstar Coffee sells commercial espresso machines. The AI never invents prices, stock, delivery dates, or warranties.
Email replies: Professional, concise, and in the incoming email's language. When details are missing, the AI checks and asks one clear question.
Task extraction: Related unresolved requests become one actionable task, with no invented deadline or urgency.

THREE WORKFLOWS

01 AI email reply

“What is the price? Is it currently in stock, and when could it be delivered?”

Konevo prepares a concise English draft for review. It confirms it will check the missing details and asks which model the customer is considering.

Review before sending

02 Email to task

“Please send the price, current availability, and the possible delivery time.”

Konevo combines the related request into one task suggestion: prepare a reply about the espresso machine's price, availability, and delivery.

Approve or refine the task

03 No-reply follow-up

After the chosen delay, the customer has not replied to the earlier message about an espresso machine.

Konevo prepares a considerate follow-up that refers to the earlier conversation, makes no new promises, and asks one low-pressure question.

Send only when ready

Each automation can run automatically or wait for your review.